New York Times Wed, 26
Oct 05 by Michael
Barbaro and Steven
Greenhouse-An internal
memo drafted by M.
Susan Chambers,a senior
executive vice president
for Wal-Mart's employee
benefit
department,proposes
ways to lower benefit
costs on health care. Ms.
Chambers suggested to
the Wal-Mart Board of
Directors,hire more part
time workers, discourage
unhealthy people from
working at
Wal-Mart,reduce
contributions to the
401(K) plan. Ms.
Chambers,according to
the "Leaked Memo,"
voices dismay that
workers with seven years
seniority earn
considerably more than
workers with one year's
seniority,but are no more
productive. Right now
Wal-Mart is trying to
improve its tarnished
public immage because
critics have attacked WM
for being stingy on
wages and health
coverage. Ms. Chambers
proposes cashiers help
push carts for physical
activity.
Oct 05 by Michael
Barbaro and Steven
Greenhouse-An internal
memo drafted by M.
Susan Chambers,a senior
executive vice president
for Wal-Mart's employee
benefit
department,proposes
ways to lower benefit
costs on health care. Ms.
Chambers suggested to
the Wal-Mart Board of
Directors,hire more part
time workers, discourage
unhealthy people from
working at
Wal-Mart,reduce
contributions to the
401(K) plan. Ms.
Chambers,according to
the "Leaked Memo,"
voices dismay that
workers with seven years
seniority earn
considerably more than
workers with one year's
seniority,but are no more
productive. Right now
Wal-Mart is trying to
improve its tarnished
public immage because
critics have attacked WM
for being stingy on
wages and health
coverage. Ms. Chambers
proposes cashiers help
push carts for physical
activity.
'Twas 4:45 am that day.
Thanksgiving was over.
The turkey away.
The shoppers were out there.
Where could they be?
Not at our Walmart,
And not home asleep.
To Kmart and Best Buy,
The shoppers did go.
To Target and Penny’s,
Our Walmart was slow.
The head lights and highways,
Were busy you see.
The highway was crowded,
The mall was busy.
Even dear Santa,
He knew where to be.
He waited at Target,
Most did agree.
No reason to venture,
No reason to go.
The Walmart will draw you,
It’s part of the show.
The HD TVs are numbered you see.
At each Super Center a few more
than three.
With twenty or thirty at 800 a pop.
You wait on the list Black Friday a
flop.
Customer service is all in your head.
Sam’s way is over, Sam’s way is
dead.
No price change, No comping,
No Blitz as it was.
Black Friday for Walmart is not
what it was.
The holiday season is now
something new.
You like it you buy it,
No price change for you.
2 year service plan?
A real good idea.
It is made in China, and you need
that thing.
The register prompts it,
The register rings.
Debit or Credit?
Upscale it sings.
No lay a way, price match,
Or bargain is seen.
Black Friday will end,
As if in a dream.
On Target, on Kmart, on Best Buy a
sale,
On Bruno’s and Walgreen’s on
Macy’s
the malls.
The Bentonville Monster
Has taken a fall.
All of the others,
Out did the best.
They lost it, they dropped it,
Turned it to a mess.
Somehow they ruined a
Wonderful day.
The wrapping, excitement all gone
away.
Black Friday at Walmart was once,
Uncompared.
The workers, the pallets, the piles
were
All there.
The sales were enormous,
everybody was there.
An increase was yearly.
Each year how it grew.
What once was is over,
Now there are few.
Along with the others,
I buried among,
The Christmases over,
The Christmases done.
Walmart is dying.
Could this be the last?
Will they if ever.
Relive the past.
I seriously doubt it.
They just cannot see.
The millions they are losing.
The shoppers agree.
They don’t even wonder,
They don’t even try,
To make it to Walmart
They’ll just let it die.
Customers trickle
Inside and out.
Then shop on ebay or Macy’s,
Without a doubt.
The deals they are better,
The customers say.
The workers are happy,
It’s not about pay.
A smile here, a smile there,
A laugh and a shout.
Walmart is something,
They can all do without.
Forgotten are customers,
Sam knew where there.
The ones who were trying,
To show others they care.
A mother, a father,
A man and his wife.
The people that needed,
A break in their life.
The wishes that children,
Held closely all year.
The special toy doll that
Would ward off the tears.
The train set, the soldier the cars
and
The plane.
The phone and the TV that
shoppers would claim.
The items were made in the US of
A,
The bicycle tires they now throw
away.
From China and Hong Kong,
The lead painted Toys,
The shelves will be barren,
For girls and for boys.
The children see Santa, to tell him
their wish.
You buy it all elsewhere,
The elves know the pitch.
Buy it at Walmart,
It’s not for the rich.
It’s poisoned with toxins,
It’s soon in a ditch.
Save more, live better,
Is now what they say.
Always is over,
They gave it away.
Trash heap tomorrow
Buy it today.
Please don’t return it,
Don’t give it away.
And if it is broken,
It came in that way.
But if it’s from Kmart,
Or if it’s from Sears,
We’ll give you a refund
That card will buy beer.
The WIC check is good,
And the food that you buy,
Can come back tommarrow,
Even that pie.
The candy, the syrup, the meat and
the soy.
Will all be a trade off,
Will all be a joy.
If you need money, the trade will be
fair.
Your WIC card or food stamps,
Can help you out there.
What should be won’t matter,
We’ll give it with ease.
A card for your pocket,
Cause we aim to please.
It’s easy to give,
When you’re going to make,
A few million dollars,
Or whatever they make.
Wall Street is blinded,
Chuck is the Fool.
E-trade is all about,
Going to school.
Retail is fickle,
The stock price is fake.
Execs at Walmart,
Are in for the take.
Failure at this point.
It means not a thing.
Rob is in billions,
And Lee Scott does sing.
Their families are shopping,
The malls and the stores.
Not meant for the average,
Not meant for us all.
The Rolex and Gucci,
Cannot be bought here.
Walmart is having a wonderful year.
Free ads and PR is part of the
game.
Lawsuit and Walmart are now
viewed the same.
A free pass to refund,
The WIC check and more.
The government cannot,
Or won’t do much more.
How many children will not see a
thing.
No Christmas dinner but Mama
bought a ring.
Sam and now Helen,
I’m sure must be sad.
To see something wonderful,
Turn out so bad.
Sam called it evil.
Sam was a man who did love his
country,
And did the best anyone can.
He treasured his workers,
He shared with them too.
Black Friday meant paychecks and
Bounuses too!
Thanksgiving was over.
The turkey away.
The shoppers were out there.
Where could they be?
Not at our Walmart,
And not home asleep.
To Kmart and Best Buy,
The shoppers did go.
To Target and Penny’s,
Our Walmart was slow.
The head lights and highways,
Were busy you see.
The highway was crowded,
The mall was busy.
Even dear Santa,
He knew where to be.
He waited at Target,
Most did agree.
No reason to venture,
No reason to go.
The Walmart will draw you,
It’s part of the show.
The HD TVs are numbered you see.
At each Super Center a few more
than three.
With twenty or thirty at 800 a pop.
You wait on the list Black Friday a
flop.
Customer service is all in your head.
Sam’s way is over, Sam’s way is
dead.
No price change, No comping,
No Blitz as it was.
Black Friday for Walmart is not
what it was.
The holiday season is now
something new.
You like it you buy it,
No price change for you.
2 year service plan?
A real good idea.
It is made in China, and you need
that thing.
The register prompts it,
The register rings.
Debit or Credit?
Upscale it sings.
No lay a way, price match,
Or bargain is seen.
Black Friday will end,
As if in a dream.
On Target, on Kmart, on Best Buy a
sale,
On Bruno’s and Walgreen’s on
Macy’s
the malls.
The Bentonville Monster
Has taken a fall.
All of the others,
Out did the best.
They lost it, they dropped it,
Turned it to a mess.
Somehow they ruined a
Wonderful day.
The wrapping, excitement all gone
away.
Black Friday at Walmart was once,
Uncompared.
The workers, the pallets, the piles
were
All there.
The sales were enormous,
everybody was there.
An increase was yearly.
Each year how it grew.
What once was is over,
Now there are few.
Along with the others,
I buried among,
The Christmases over,
The Christmases done.
Walmart is dying.
Could this be the last?
Will they if ever.
Relive the past.
I seriously doubt it.
They just cannot see.
The millions they are losing.
The shoppers agree.
They don’t even wonder,
They don’t even try,
To make it to Walmart
They’ll just let it die.
Customers trickle
Inside and out.
Then shop on ebay or Macy’s,
Without a doubt.
The deals they are better,
The customers say.
The workers are happy,
It’s not about pay.
A smile here, a smile there,
A laugh and a shout.
Walmart is something,
They can all do without.
Forgotten are customers,
Sam knew where there.
The ones who were trying,
To show others they care.
A mother, a father,
A man and his wife.
The people that needed,
A break in their life.
The wishes that children,
Held closely all year.
The special toy doll that
Would ward off the tears.
The train set, the soldier the cars
and
The plane.
The phone and the TV that
shoppers would claim.
The items were made in the US of
A,
The bicycle tires they now throw
away.
From China and Hong Kong,
The lead painted Toys,
The shelves will be barren,
For girls and for boys.
The children see Santa, to tell him
their wish.
You buy it all elsewhere,
The elves know the pitch.
Buy it at Walmart,
It’s not for the rich.
It’s poisoned with toxins,
It’s soon in a ditch.
Save more, live better,
Is now what they say.
Always is over,
They gave it away.
Trash heap tomorrow
Buy it today.
Please don’t return it,
Don’t give it away.
And if it is broken,
It came in that way.
But if it’s from Kmart,
Or if it’s from Sears,
We’ll give you a refund
That card will buy beer.
The WIC check is good,
And the food that you buy,
Can come back tommarrow,
Even that pie.
The candy, the syrup, the meat and
the soy.
Will all be a trade off,
Will all be a joy.
If you need money, the trade will be
fair.
Your WIC card or food stamps,
Can help you out there.
What should be won’t matter,
We’ll give it with ease.
A card for your pocket,
Cause we aim to please.
It’s easy to give,
When you’re going to make,
A few million dollars,
Or whatever they make.
Wall Street is blinded,
Chuck is the Fool.
E-trade is all about,
Going to school.
Retail is fickle,
The stock price is fake.
Execs at Walmart,
Are in for the take.
Failure at this point.
It means not a thing.
Rob is in billions,
And Lee Scott does sing.
Their families are shopping,
The malls and the stores.
Not meant for the average,
Not meant for us all.
The Rolex and Gucci,
Cannot be bought here.
Walmart is having a wonderful year.
Free ads and PR is part of the
game.
Lawsuit and Walmart are now
viewed the same.
A free pass to refund,
The WIC check and more.
The government cannot,
Or won’t do much more.
How many children will not see a
thing.
No Christmas dinner but Mama
bought a ring.
Sam and now Helen,
I’m sure must be sad.
To see something wonderful,
Turn out so bad.
Sam called it evil.
Sam was a man who did love his
country,
And did the best anyone can.
He treasured his workers,
He shared with them too.
Black Friday meant paychecks and
Bounuses too!
| I STILL HAVE LOADS OF ITEMS THAT WERE SENT TO ME FROM ROBERT GREENWALD. NONE OF IT IS MINE. ANYONE FROM LOUISIANA MISSING ITEMS PLEASE CONTACT ME. I SHOULD HAVE SIGNED THE RELEASE. |
Prarieville, Louisiana...the
assistant mangers are
dropping like flys being
sprayed with insect killer.
The store is a wreck and the
associates are also doing
anything to get out of this
store...not that it's much
better anywhere else. They
never could hire a full staff.
The workers are working
freight behind the
store...when it rains it all gets
soaked.
assistant mangers are
dropping like flys being
sprayed with insect killer.
The store is a wreck and the
associates are also doing
anything to get out of this
store...not that it's much
better anywhere else. They
never could hire a full staff.
The workers are working
freight behind the
store...when it rains it all gets
soaked.
WORKING TWICE AS HARD BECAUSE WE ARE TERRIBLY UNDERSTAFFED AT EVERY STORE. ORIGINALLY 500 ASSOCIATE STORES NOW ARE LUCKY IF THEY HAVE 280. AND MOST ARE PART TIME. OUT OF STOCK ON MOST ITEMS BECAUSE THERE IS NO ONE TO WORK THE FREIGHT. BUT THEY WON'T TALK TO ME...I'M A JERK RIGHT LEE? |
JUST LEAVE YOUR CAR
AT TLE AND GO TO
WORK THEY MAY GET
TO IT SOMETIME
TODAY...
AT TLE AND GO TO
WORK THEY MAY GET
TO IT SOMETIME
TODAY...
The time must not be right...someday you will have reason to seek me out...
Somehow, I always knew there was something more.
No matter how much goes wrong.
No matter what tries to stop me.
The experience, the associates I have known at Walmarts across the United States
will continue to inspire my writing and my life.
The most wonderful associate was one who I never met. One I never spoke to.
The words and the inspiration continue to grow each day and all that is wrong is
forgiven, all that has happened that made it tough is forgiven because this is my
future.
I may not work for Walmart anymore but will be attached to it always.
Sam's knows why. Some day the world will know why and will understand.
This is me, this is what I am meant to do.
Somehow, I always knew there was something more.
No matter how much goes wrong.
No matter what tries to stop me.
The experience, the associates I have known at Walmarts across the United States
will continue to inspire my writing and my life.
The most wonderful associate was one who I never met. One I never spoke to.
The words and the inspiration continue to grow each day and all that is wrong is
forgiven, all that has happened that made it tough is forgiven because this is my
future.
I may not work for Walmart anymore but will be attached to it always.
Sam's knows why. Some day the world will know why and will understand.
This is me, this is what I am meant to do.
I CONTINUE TO GET QUESTIONS
ABOUT SO MANY THINGS...MANY
ARE SENT TO CORPORATE SOME
ARE POSTED...MOST GET A
PRIVATE REPLY.
IT IS VERY IMPORTANT TO ME
THAT THIS SITE STAY CLEAN. SO
IF YOU ARE GOING TO USE
SLANG...BE CAREFUL. I DO NOT
RESPOND WELL TO CURSE
WORDS AND OFFENSIVE
LANGUAGE.
THERE IS NO PLACE FOR ANY OF
IT ON MY SITE OR IN THE
WORKPLACE IN GENERAL.
ABOUT SO MANY THINGS...MANY
ARE SENT TO CORPORATE SOME
ARE POSTED...MOST GET A
PRIVATE REPLY.
IT IS VERY IMPORTANT TO ME
THAT THIS SITE STAY CLEAN. SO
IF YOU ARE GOING TO USE
SLANG...BE CAREFUL. I DO NOT
RESPOND WELL TO CURSE
WORDS AND OFFENSIVE
LANGUAGE.
THERE IS NO PLACE FOR ANY OF
IT ON MY SITE OR IN THE
WORKPLACE IN GENERAL.
| THE STOCK AND ALL ABOUT THE CEO AND HIS FRIENDS & PAY RATES FOR THE EXECUTIVES AT WALMART LEE SCOTT PAGE |
| WALMART REMINDING ME OF KMART 1998 |
| 1. THERE IS NONE 2. THERE IS NONE 3. THERE IS NONE |
WHAT IT
SOUNDED LIKE
ON MY END OF
THE PHONE
THAT DAY... I
ONLY WISH I
HAD A TAPE SO
YOU COULD
HEAR IT...
SOUNDED LIKE
ON MY END OF
THE PHONE
THAT DAY... I
ONLY WISH I
HAD A TAPE SO
YOU COULD
HEAR IT...
DEPARTMENT OF LABOR SETTLES
WITH WALMART ON BACK PAY FOR
ASSOCIATES THAT WORKED OVER
TIME AND WERE NOT PAID. CALL
888-262-1559 TO SEE IF YOU QUALIFY
FOR YOUR FIVE DOLLARS OR .86
WITH WALMART ON BACK PAY FOR
ASSOCIATES THAT WORKED OVER
TIME AND WERE NOT PAID. CALL
888-262-1559 TO SEE IF YOU QUALIFY
FOR YOUR FIVE DOLLARS OR .86
THE STOCK GOES
NOWHERE AND
EVENTUALLY WALMART
WILL GO UNDER....THE
QUESTION IS WHEN?
NOWHERE AND
EVENTUALLY WALMART
WILL GO UNDER....THE
QUESTION IS WHEN?
UPDATES WILL ONLY HAPPEN IF THE STOCK HITS
$60 OR GOES BELOW $40 IT IS GOING NOWHERE NOW.
$60 OR GOES BELOW $40 IT IS GOING NOWHERE NOW.
PRICES...CHECK OUT WHAT HAS
HAPPENED TO THE PRICES. DO NOT
ALLOW THE ADDICTION TO STOP YOU.
TIMES ARE TOUGH AND WALMART
WILL TAKE ADVANTAGE OF SAM
WALTON'S GOOD NAME TO CONTINUE
TO LEAD THE CONSUMER TO BELIEVE
THEY ARE STILL SAVING MONEY. THE
PRICES IN WALMART STORES
CONTINUE TO CLIMB AND THE
COMPETITION IS MAKING THEM LOOK
WORSE DAILY.
MEAT PRICES ARE HIGHER THAN AT
MOST GROCERY STORES. PRODUCE
IS OF INFERIOR QUALITY.
THE FOOD SIDE IS RAKING IN A GREAT
DEAL OF PROFIT AND COMP PRICING
IS JUST ABOUT A THING OF THE PAST.
NO ASSOCIATES TO GO OUT AND SEE
THE COMPETITION AND WHY BOTHER
IF THE CUSTOMER JUST TAKES IT FOR
GRANTED THAT WALMART IS STILL
THE LOW PRICE LEADER.
IT ISN'T. PRICES GO UP DAILY AND
NOT A FEW CENTS. FIFTY CENTS A
DOLLAR OR MORE ON THOUSANDS OF
ITEMS DAILY.
THE CUSTOMER WILL EVENTUALLY
REALIZE IT AND THE BIGGER THEY
ARE THE HARDER THEY FALL.
HAPPENED TO THE PRICES. DO NOT
ALLOW THE ADDICTION TO STOP YOU.
TIMES ARE TOUGH AND WALMART
WILL TAKE ADVANTAGE OF SAM
WALTON'S GOOD NAME TO CONTINUE
TO LEAD THE CONSUMER TO BELIEVE
THEY ARE STILL SAVING MONEY. THE
PRICES IN WALMART STORES
CONTINUE TO CLIMB AND THE
COMPETITION IS MAKING THEM LOOK
WORSE DAILY.
MEAT PRICES ARE HIGHER THAN AT
MOST GROCERY STORES. PRODUCE
IS OF INFERIOR QUALITY.
THE FOOD SIDE IS RAKING IN A GREAT
DEAL OF PROFIT AND COMP PRICING
IS JUST ABOUT A THING OF THE PAST.
NO ASSOCIATES TO GO OUT AND SEE
THE COMPETITION AND WHY BOTHER
IF THE CUSTOMER JUST TAKES IT FOR
GRANTED THAT WALMART IS STILL
THE LOW PRICE LEADER.
IT ISN'T. PRICES GO UP DAILY AND
NOT A FEW CENTS. FIFTY CENTS A
DOLLAR OR MORE ON THOUSANDS OF
ITEMS DAILY.
THE CUSTOMER WILL EVENTUALLY
REALIZE IT AND THE BIGGER THEY
ARE THE HARDER THEY FALL.
THE BOOK IS
AVAILABLE AT
AMAZON AND
OTHER ONLINE
BOOK STORES.
XLIBRIS.COM
OFFERS A SMALL
SECTION OF THE
BOOK TO READ. IT
IS STILL THE SAME
IF NOT FAR WORSE
THAN IT WAS WHEN
THE BOOK WAS
PUBLISHED. NEW
BOOK SOON I HOPE
AVAILABLE AT
AMAZON AND
OTHER ONLINE
BOOK STORES.
XLIBRIS.COM
OFFERS A SMALL
SECTION OF THE
BOOK TO READ. IT
IS STILL THE SAME
IF NOT FAR WORSE
THAN IT WAS WHEN
THE BOOK WAS
PUBLISHED. NEW
BOOK SOON I HOPE
MIKE
DUKE....TAKING
OVER FROM THE
200 MILLION DOLLAR
MAN LEE SCOTT.....I
WILL NEVER
FORGET THE
PHONE
CONVERSATION I
HAD WITH MIKE...I
WOULD LOVE TO
TELL WHAT IT
SOUNDED
LIKE...YES...WHAT IT
SOUNDED LIKE...I
WONDER WHAT HE
WAS DOING?
DUKE....TAKING
OVER FROM THE
200 MILLION DOLLAR
MAN LEE SCOTT.....I
WILL NEVER
FORGET THE
PHONE
CONVERSATION I
HAD WITH MIKE...I
WOULD LOVE TO
TELL WHAT IT
SOUNDED
LIKE...YES...WHAT IT
SOUNDED LIKE...I
WONDER WHAT HE
WAS DOING?
200 MILLION DOLLAR
SMILE
SMILE
| YOU CHOOSE |
| WOULD SAM WALTON WORK FOR WALMART AS IT IS TODAY? |
| WALMART ASSOCIATE blog...walmart blog A REGULAR BLOG CONNECTED TO THIS SITE...FOR YOU!!! YOUR COMMENTS YOUR INFORMATION...SEE IT NOW!!! |
WHEN IF EVER WILL WALL STREET SEE WHAT IS
HAPPENING...WHEN WILL THE STOCK
ADJUSTMENT OCCUR?
PROFITS? WORKERS? INVENTORY?
THE BIGGER THEY ARE...THE HARDER THEY FALL.
WHEN WALMART GOES UNDER IN THE UNITED
STATES...SO MUCH WILL BE HAPPENING AND
THERE WILL BE A SHOCK WAVE AS BIG IF NOT
BIGGER THAN WHAT IS NOW SEEN.
WAKE UP ... LOOK AT WHAT HAS ALREADY
HAPPENED.
LESS ASSOCIATES...UNEMPLOYMENT...UNDER
EMPLOYMENT.
LESS BUYING BY WALMART...=LESS WORK FOR
MANUFACTURERS.
IT IS COMMON SENSE...LOOK AT IT.
THIS PAGE HAS BEEN RELOCATED TO GIVE MORE
SPACE TO THE PAGE AND TO FREE UP THE
SPACE NEEDED FOR OUR SHOP.
HAPPENING...WHEN WILL THE STOCK
ADJUSTMENT OCCUR?
PROFITS? WORKERS? INVENTORY?
THE BIGGER THEY ARE...THE HARDER THEY FALL.
WHEN WALMART GOES UNDER IN THE UNITED
STATES...SO MUCH WILL BE HAPPENING AND
THERE WILL BE A SHOCK WAVE AS BIG IF NOT
BIGGER THAN WHAT IS NOW SEEN.
WAKE UP ... LOOK AT WHAT HAS ALREADY
HAPPENED.
LESS ASSOCIATES...UNEMPLOYMENT...UNDER
EMPLOYMENT.
LESS BUYING BY WALMART...=LESS WORK FOR
MANUFACTURERS.
IT IS COMMON SENSE...LOOK AT IT.
THIS PAGE HAS BEEN RELOCATED TO GIVE MORE
SPACE TO THE PAGE AND TO FREE UP THE
SPACE NEEDED FOR OUR SHOP.
| Wal-Mart Announces Management Changes and Organization Realignment Bentonville, Ark., Sept. 30, 2005 – Wal-Mart Stores, Inc. announced key management changes and a realignment of responsibilities for some of its most senior executives, effective today. Wal-Mart Stores and Wal-Mart International John Menzer, president and CEO of Wal-Mart International, and Mike Duke, president and CEO of Wal-Mart Stores, U.S.A., have been promoted to vice chairman positions within the company. Menzer will take responsibility for major functions of the U.S. business, and Duke will take over leadership of Wal-Mart International, the company’s fastest-growing division. Eduardo Castro-Wright, executive vice president and chief operating officer of Wal-Mart Stores, U.S.A., has been named president and CEO of Wal-Mart Stores, U.S.A., reporting to Menzer. Pat Curran, senior vice president and a divisional manager for Wal-Mart Stores, U.S.A., has been promoted to executive vice president for store operations, reporting to Castro-Wright. Lee Scott, Wal-Mart president and CEO, said the shift in responsibilities for Menzer and Duke would benefit both the U.S. and international businesses. “John will continue to accelerate changes in the largest segment of our business,” Scott said. “During the last six years, he transformed Wal-Mart International into a well-organized, fast-growing and profitable business. Prior to that, as Wal-Mart’s corporate chief financial officer, John established a solid track record as a business strategist who delivers results.” In addition to his responsibility for Wal-Mart Stores, U.S.A., Menzer will head the divisions responsible for real estate, logistics, information services, benefits, global procurement, financial services, store planning and strategic planning. Scott said Duke’s experience heading Wal-Mart’s largest operating unit in the U.S., coupled with his previous experience as head of the company’s logistics operations, makes him uniquely qualified to run Wal-Mart’s international business. “Mike has brought to the U.S. operations exactly what was needed during the last couple of years,” said Scott. “Mike has the ability and the management confidence to delegate responsibility to the best people in his organization, and develop and promote them. This new assignment will give us the opportunity to apply those skills to our overseas operations.” As president of Wal-Mart Stores, U.S.A., Castro-Wright will be responsible for operations, merchandising, marketing, specialty divisions and new business development in the company’s U.S. Wal-Mart Stores, Supercenters and Neighborhood Markets. “Since coming to the U.S. six months ago as the chief operating officer, Eduardo’s passion and vision have helped us focus on how to serve our customers better while improving the performance and profitability of our stores,” Scott said. “In his role as president and CEO of Wal-Mart Mexico, Eduardo led the team to high standards of performance and growth.” Scott said Curran, who takes on operational responsibility for all Wal-Mart stores in the U.S., is a great Wal- Mart success story. He added, “Pat started as an hourly store associate in the pet department over 22 years ago. She has served in a number of management positions, including department manager, store manager and divisional merchandise manager. These experiences will help her serve our customers, our stores and all our associates as she assumes this key position. Pat is a respected leader, a terrific communicator and talented merchant. I look forward to the contributions she will make to Wal-Mart’s senior management team." These changes represent an opportunity to boost our performance and help us become a more diverse and global enterprise,” said Rob Walton, chairman of Wal-Mart’s board of directors. “John and Mike’s new responsibilities take full advantage of the skills they bring to our company. Elevating them to vice chairmen will position them to contribute more broadly to the company.” In addition, Walton said, “Eduardo, with Pat’s assistance, will bring new perspectives and fresh ideas to our business in the U.S. and help us accelerate the changes we need to make.” |
| "Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune. Sam Walton Capital isn't scarce; vision is. Sam Walton Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community. Sam Walton High expectations are the key to everything. Sam Walton I had to pick myself up and get on with it, do it all over again, only even better this time. Sam Walton I have always been driven to buck the system, to innovate, to take things beyond where they've been. Sam Walton Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish. Sam Walton There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. Sam Walton There's a lot more business out there in small town America than I ever dreamed of. Sam Walton We let folks know we're interested in them and that they're vital to us. cause they are. Sam Walton We're all working together; that's the secret. Sam Walton |
Sam Walton's 10 Rules for Success The basics ... Rule #1 Commit to your business. Believe in it more than anything else. If you love your work, you’ll be out there every day trying to do the best you can, and pretty soon everybody around will catch the passion from you - like a fever. Rule #2 Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations. Rule #3 Motivate your partners. Money and ownership aren’t enough. Set high goals, encourage competition and then keep score. Make bets with outrageous payoffs. Rule #4 Communicate everything you possibly can to your partners. The more they know, the more they’ll understand. The more they understand, the more they’ll care. Once they care, there’s no stopping them. Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitors. Rule #5 Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They’re absolutely free and worth a fortune. Rule #6 Celebrate your success and find humour in your failures. Don’t take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails put on a costume and sing a silly song. Rule #7 Listen to everyone in your company, and figure out ways to get them talking. The folks on the front line - the ones who actually talk to customers - are the only ones who really know what’s going on out there. You’d better find out what they know. Rule #8 Exceed your customer’s expectations. If you do they’ll come back over and over. Give them what they want - and a little more. Let them know you appreciate them. Make good on all your mistakes, and don't make excuses - apologize. Stand behind everything you do. ‘Satisfaction guaranteed’ will make all the difference. Rule #9 Control your expenses better than your competition. This is where you can always find the competitive advantage. You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you’re too inefficient. Rule #10 Swim upstream. Go the other way. Ignore the conventional wisdom. If everybody is doing it one way, there’s a good chance you can find your niche by going exactly in the opposite direction. |
